Privacy Policy

Last updated: October 2019

Privacy and Personal Data Protection Statement

At COSMOCERT, the protection of our clients’ personal data is of primary importance. We are fully compliant with national and European legislation regarding the protection of personal data. COSMOCERT collects personal data within the framework of its operations and the provision of its professional services. We are committed to protecting and properly using all personal data collected in the course of our activities.

This Privacy and Personal Data Protection Statement provides information regarding how we collect your personal data and the purposes for which we process them, so that you understand how we collect, use, or potentially disclose your information. Before browsing our website or engaging in any cooperation with us, we encourage you to review this Statement and ensure that you agree with the terms and conditions under which we collect and process your personal data.

Personal Data

For the use of our services, the collection of certain personal data or personally identifiable information (PII) is necessary. In addition, certain information may be stored regarding how and when you visited this website (e.g., the website from which you accessed this website, the date of your visit, etc.). Such information is stored in order to improve the quality and content of this website.

Your data may also be used to uniquely identify a user, among other things, for the purpose of displaying targeted advertisements, messages, or content.

Information You Provide

While browsing our website, you may be asked to submit personal information in order to benefit from certain services or offerings. For example, when you use our contact form regarding matters related to the operation of the website and our services, or when you provide your consent to receive promotional communications and updates regarding our services.

Our company may also collect your personal data through your participation in other promotional activities.

During your interaction with our website, certain information is automatically collected from your device or browser, including:

  • Device identifiers, connection status, network access, storage information, and battery information
  • Cookies, IP addresses, referrer headers, browser identification data and version, web beacons, and tags

Why and How We Use Your Personal Data

At COSMOCERT, we ensure that we collect only the data strictly necessary for the purpose for which they are intended.

Specifically, we collect:

  • Contact details (landline and/or mobile phone number, email address, mailing address, postal code)
  • Tax identifiers (Tax Identification Number, Social Security Number)
  • Identity information (full name, father’s name, mother’s name, ID card number, passport number)
  • Financial information (bank account details, IBAN)
  • Professional information (job position, work experience, educational qualifications, professional certifications, CV/resume)

Legal Grounds for Processing

The lawful bases for processing your personal data include:

a) The provision of services you request and wish to receive from us
b) Compliance with legal obligations
c) Protection of legitimate interests, both yours and ours
d) Your consent, under the conditions defined by the applicable legal framework, in order to receive updates regarding COSMOCERT services

COSMOCERT collects your data for the following purposes:

  • Conclusion of contracts for Certification / Inspection / Audit / Training services
  • Issuance of inspection, audit, certification, and training documents
  • Compliance with accreditation and recognition requirements imposed by competent authorities in Greece and abroad
  • Issuance of invoices and service documentation
  • Information regarding services, events, products, and company news
  • Compliance with legal, regulatory, and tax obligations
  • Submission and evaluation of job applications and CVs
  • Management of employment relationships
  • Fulfillment of employer obligations
  • Customer satisfaction surveys regarding our services

We process only the data necessary, relevant, and appropriate for these purposes.

Legal Basis

To process your data, we rely on various legal bases depending on your interaction with our website.

Where personal data are collected through our contact form or through the online submission of your CV, your consent will be requested where appropriate. You may withdraw your consent at any time without retroactive effect by sending an email to: info@cosmocert.gr

We may also rely on legitimate interests, legal obligations, or contractual necessity as legal grounds for processing.

Processing of Personal Data

COSMOCERT, acting as Data Controller, may process your personal data with or without automated means. Your data will be stored only for as long as necessary and solely for the purposes of processing.

Access to your data is limited to authorized recipients (e.g., authorized employees). Your data may also be transferred to external processors acting on our behalf under contractual obligations and in compliance with applicable legislation.

COSMOCERT generally does not transfer your data to third parties unless required by law or regulatory obligations. Such third parties may include official supervisory or governmental authorities (e.g., ESYD, Hellenic Data Protection Authority, Ministries, etc.).

Your data will not be transferred to third countries for commercial or non-commercial purposes without your prior information and explicit consent.

Data Retention Period

The retention period of your personal data is determined according to the following criteria:

  • Where processing is based on a contract, data are retained as long as necessary for the execution of the contract and for legal claims.
  • Where processing is required by law, data are retained for the period required by the applicable legal provisions.
  • For marketing purposes or where processing is based on consent, data are retained until consent is withdrawn.

To withdraw your consent, contact us at:

Address: 25 D. Kampouroglou Street, Athens 11525, Greece
Email: info@cosmocert.gr
Phone: +30 210 6712855

Your Rights under the GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict processing in certain circumstances
  • Object to the processing of your data
  • Withdraw consent at any time
  • Receive your data in a structured, commonly used, machine-readable format
  • Lodge a complaint with the Hellenic Data Protection Authority

No decisions will be made solely based on automated processing, including profiling, without your explicit consent.

Exercising Your Rights

To exercise your rights or request information regarding the processing of your personal data, you may contact us at:

Email: info@cosmocert.gr

Requests are generally fulfilled within one month of receipt. All information and actions provided under Articles 15–22 and 34 GDPR are free of charge.

Security

COSMOCERT implements appropriate technical and organizational measures to ensure an appropriate level of security for your data. However, no information system is completely secure, and therefore absolute security cannot be guaranteed.

Privacy Policy and Children

This website is intended for adult users. If you are below the age at which parental consent is required in your country, your parent or guardian should review this Privacy Policy and provide consent on your behalf.

If we become aware that personal information has been collected from a minor without the required parental consent, we will delete such information promptly.

IP Addresses

The IP address through which a visitor/user accesses the Internet and subsequently the website may be stored and used if necessary in cases of violation of the website’s Terms of Use.

Social Media Networks

Our website may include social media sharing features and related tools that allow you to share activities from our website with other applications or media platforms. The use of such features is governed by the privacy policies of the respective social media providers.

Special Categories of Data

We request that you do not disclose sensitive personal data via email. Processing of such categories of data is not required for the purposes described above.

Disclaimer for Third-Party Websites

Our website may contain links to third-party websites. COSMOCERT is not responsible for the privacy practices or content of such websites. This Privacy Policy does not apply to third-party websites.

Personal Data Breach

A “personal data breach” refers to a security breach leading to accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data.

COSMOCERT applies specific procedures for handling personal data breaches.

If you suspect or become aware of a personal data breach, please contact us immediately at:

info@cosmocert.gr

Right to Lodge a Complaint

Data subjects have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) regarding issues related to the processing of their personal data.

More information is available at:
http://www.dpa.gr

Updates to this Privacy Policy

COSMOCERT may amend this Privacy Policy from time to time in order to comply with regulatory changes or operational needs. Updated versions will be posted on the COSMOCERT website together with the revision date.

Cookie Policy

We use cookies on your device only where strictly necessary for the operation of this website. For all other types of cookies, we require your explicit consent prior to storage.

Necessary cookies → Agree (pre-selected)

Cookie Settings

You may enable or disable the use of cookies through your browser settings. For more information about cookies, please visit:

www.aboutcookies.org

Please note that our Cookie Policy is being updated to comply with both the GDPR and the ePrivacy Regulation.

LANDING PAGE

Why Do We Use Cookies?

We use cookies to personalize content and advertisements, provide social media features, and analyze our website traffic. We may also share information about your use of our website with social media, advertising, and analytics partners.

Cookies are small text files used by websites to improve the user experience and remember your preferences when revisiting a website using the same device and browser.

Cookies help us provide, protect, and improve our Products and/or Services.

Cookies We Use

Strictly Necessary Cookies

Strictly necessary cookies are essential for the proper functioning of the website. They allow you to navigate and use website features, such as access to secure areas.

These cookies do not identify you personally. Without these cookies, we cannot provide efficient website functionality.

These cookies are stored on your device only during your session or for the maximum duration of one browsing session.

Examples include:

  • Providing a version of the website adapted to your internet connection
  • Maintaining secure transitions from HTTP to HTTPS
  • Storing your cookie consent preferences

Your consent is not required for the use of strictly necessary cookies.